FAQs

Will the software work on my PC?

Our software works on most PC which running Windows system.
That is hard to tell since each PC is different. Nowadays it’s hard to make a software work on all machines. Anyway that’s why you have a demo version to download for every software you can buy from us. Just download it from the product page and test it as much as you want. Simply tell us if you have trouble with it and we will try to fix the problem so that the software works on your PC as well. Also let us know if you are missing some feature and we will added it on the next update.

Will the software work on MAC/Linux (anything other than Windows)?

Mac: Yes. we are selling our titles on Mac Store.

Others: No.

I have lost my license code. Can you send it?

Sure, that’s no problem. Simply email us some details of your order like order id or email or something where we can verify you.
license@ezmosaic.com

I have tried to contact you by phone/email but no reply.

We are sorry for this. But we might live in a different time zone than you. 
We will reply you as soon as possible.